The website https://www.sadanam.in and the mobile application ‘Sadanam’ (together “Website”) are owned and operated by Sadanam. The Company facilitates owners, tenants, buyers and sellers to explore immovable properties and transact purchase, sale, licensing, leasing, hiring, renting or otherwise relating to movable and immovable properties and other related services (“Services”).

This Privacy Policy sets out the privacy practices of the Company with respect to the entire content of the Website. It is published in accordance with the Information Technology Act, 2000 and the rules made thereunder.

For the purposes of this Privacy Policy, “us”, “we”, and “our” refer to the Company and “you”, “your” or “user” refer to the person who accesses or uses the Website. By using our Services and the Website or by giving us your information, you agree to this Privacy Policy and the Terms of Use.

1. Collection of Information

We may collect information from you through the Website, via social media, marketing partners, or interactions with Sadanam. This includes:

• Information you provide during registration, such as name, address, email address, property photos, bank details, and phone number.
• Automatic data captured by the Website, such as your device operating system, domain name, and IP address. IP addresses are automatically recognized by our web servers when you request a page.

2. Use of the Information Collected

The primary purpose of collecting information is to provide the Services. We may use Personal Information to:

• Help provide the Services.
• Observe, improve, and administer service quality.
• Analyze Website usage and diagnose technical problems.
• Remember basic information for easier access.
• Confirm your identity and eligibility for Services.
• Notify you about changes to the Website.
• Comply with legal and regulatory obligations.
• Send administrative notices, service-related alerts, and similar communications.
• Conduct market research, troubleshooting, fraud prevention, and criminal activity protection.
• Enforce the Terms of Use.

Sale of Assets, Merger, Acquisition, Bankruptcy: Information may be transferred to a third party in the event of a sale, merger, acquisition, or bankruptcy.

Cookies: Cookies are small information files saved by your browser. They help record aspects of your visit and support uninterrupted service. Cookie use is subject to the disclosures and options in the Cookies Policy.

3. Sharing of Information

We may share your information in the following ways:

• Consulting: When partnering with another party to provide a service, we may share necessary Personal Information. Third parties are contractually restricted from using it except to provide the requested service.
• Targeted Advertising: We may share Personal Information with third-party providers, including Google and social media sites, to display Sadanam advertisements based on your browsing and Website use. Unauthorized parties are not permitted to use your information.
• Regulatory Disclosures: We may disclose information to government, law enforcement, or private parties when necessary to comply with law, protect rights or safety, detect fraud, or stop illegal activity. Such disclosures may occur without notice to you.
• Referrals: If you email a service to a friend, we may use your email and the friend’s email only for that purpose unless permission is granted otherwise.
• Links to Third Party Websites: The Website may contain links to other sites. Once you leave our Website, those sites’ privacy policies apply and we are not responsible for their practices.
• We may also disclose Personal Information to third parties to whom we have transferred rights and duties under an agreement, and to affiliates, subsidiaries or related entities.

4. Security of Information

We have implemented methods and managerial procedures to protect Personal Information. We process Personal Information only for authorized purposes. The Website allows users to access and correct inaccurate information.

We use commercially reasonable precautions to protect information against loss, theft, unauthorized access, disclosure, reproduction, or amendment.

Information may be transferred, stored, and processed within or outside India. By submitting information, you consent to such transfer and processing.

You accept the security implications of data transmission over the internet and agree not to hold the Company responsible for disclosures due to transmission errors, unauthorized third parties, or events beyond its reasonable control.

If we become aware of a breach, we will notify you and take appropriate action to remedy it.

5. Exclusion

This Privacy Policy applies only to information collected through the Website and does not apply to unsolicited information provided through other means, including public areas of the Website. Unsolicited information is considered non-confidential and may be used freely.

We protect Personal Information offline as described here, but we are not responsible for confidentiality or security practices of partners and third parties outside our agreement scope.

6. Data Retention

We do not retain Personal Information longer than necessary for the purposes for which it was collected and permitted by law. To cancel your account or request that we stop using your information, contact support@sadanam.in.

After account termination, we may retain information to comply with legal obligations, resolve disputes, conclude account cancellation activities, investigate fraud, enforce agreements, and for other business reasons.

7. Right to Withdraw Consent

Consent for collection, use, and disclosure of Personal Information remains valid until withdrawn in writing. Upon withdrawal, we will stop processing relevant Personal Information unless other legal grounds exist.

Requests will be responded to within a reasonable timeframe. You may withdraw consent by contacting us or using Website functionality.

8. Right to Correction

You are responsible for keeping your information accurate. If you wish to correct or update personal data, submit a request in writing or email support@sadanam.in.

9. Access Outside India

The Website may not be appropriate for use outside India. This document is published under the Information Technology Act, 2000 and reflects Indian law. Users outside India access the Website at their own risk and must comply with their local laws. This Privacy Policy is not intended for promotional activities in jurisdictions where such solicitation is unauthorized.

10. Notification of Changes

We may update this Privacy Policy to reflect changes in practices. Changes are effective immediately upon posting. Material changes may be notified by email or by notice on the Services.

We encourage you to periodically review this page for updates.

11. Opt In and Opt Out Procedures

You may receive communications upon registration and may opt out at any time. To be removed from our mailing list, contact support@sadanam.in.

If using email forwarding, include the correct email address when making your request.

12. Contacts Permission

On registration or app download, you may be asked for access to your phonebook contacts. This helps notify contacts about properties posted by acquaintances so you can assist with tenant/buyer connections.

Contact details may be uploaded to sadanam.in for this purpose.

13. Location Permission

We request access to your location data to provide nearby property information and relevant listings based on your current location.

14. Phone Number Permission

Sadanam collects and stores your phone number to send communications regarding services and authentication.

15. Installed Application Data

Sadanam may collect installed application data to secure rent payments by detecting and blocking hacking tools that could compromise transactions.

16. Grievance Officer

In accordance with the Information Technology Act, 2000, the Grievance Officer details are:

Name:Sri Harsha
Designation: Vertical Head
Email: support@sadanam.in

The grievance officer will address grievances within one month of receipt.

17. Address for Privacy Questions

For questions about this Privacy Policy or our information practices, contact us at support@sadanam.in We will respond promptly to relevant requests.

Cookie Policy

Sadanam is committed to transparency about the technologies it uses. This Cookie Policy explains how and why cookies may be stored on and accessed from your device when you use https://www.sadanam.in or associated mobile applications.

By clicking "Accept" on the cookie banner, you consent to our use of cookies and tracking technologies as described in this policy.

This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

1. What Are Cookies?

Cookies are small text files sent by web servers to web browsers and returned each time the browser requests a page from the server. They enable websites to recognize you and improve your browsing experience.

2. How Does Our Website Use Cookies?

We use cookies to identify user behavior, serve personalized content, and enhance the convenience of using our Website.

We permit third-party providers to serve tailored ads on the Website and access their own cookies or similar technologies on your device. Third-party providers may use cookies to collect information about your visit and optimize ads based on your browsing patterns.

We do not control third-party cookie use and assume no responsibility for tailored advertisements displayed by them.

3. Types of Cookies Used

Cookies used on our Website include:

• Technical Cookies: Necessary for Website functionality and remembering actions within the same browsing session.
• Analytical Cookies: Used to analyze Website use and performance, including Google Analytics tools that collect interaction data without storing personal identifiers.
• Functionality Cookies: Remember choices such as language preference and region to provide personalized features.
• Advertising and Retargeting Cookies: Record browsing history and interests to serve relevant ads across other Websites.

4. Refusing or Withdrawing Consent to Cookies

If you do not want cookies, set your preferences through the cookie banner or "Cookie Preferences" link. You can change your preferences or withdraw consent at any time.

Deleting stored cookies does not prevent further cookies unless you adjust your preferences. Disabling cookies may affect Website functionality.

5. Contact Details

For questions about this Cookie Policy, contact:

Name:Sri Harsha
Designation: Vertical Head
Email: support@sadanam.in